Configure Multi-Factor Authentication (MFA)

You can use multi-factor authentication (MFA) in Digi Axess to provide extra security when users log in.

You can configure MFA for a device group or for an individual user.

• Device group: When MFA is configured for a device group, every user in that device group and all of the child device groups is required to set up MFA before they can log in to Digi Axess.

• Individual user: You can configure MFA for an individual. If MFA has been configured for a device group to which the user is assigned, you can override the MFA device group configuration.

Get Started with Multi-Factor Authentication (MFA)

The steps in this section explain how to configure MFA.

Step 1: Enable MFA

Enable MFA for all the users in a device group and that device group's child groups, or for a single user.

• Configure MFA for a device group

• Configure MFA for an individual user

Step 2: Activate MFA for a user profile

The first time a user logs in after MFA has been enabled, the user is required to activate MFA for their user profile.

• Activate MFA for a user profile when you log into Digi Axess

Step 3: Log in using MFA

After a user has activated MFA, they must use MFA each time they log in to Digi Axess.

• Log in to Digi Axess using MFA

Optional actions

A user can review the MFA configuration for their user profile, generate backup tokens, and remove MFA.

• Review MFA configuration and generate MFA backup tokens

• Remove MFA from a user profile

• Log in to Digi Axess using an MFA backup token

• Activate MFA for a user profile from the Update Profile page