Review MFA configuration and generate MFA backup tokens

After multi-factor authentication (MFA) has been enabled for a user's profile, the user can review information about their MFA configuration and create more backup tokens if needed.

Back-up tokens can be used to access your device if you don't have another device from which to complete the multi-factor authentication when you log in.

  1. Access the Digi Axess Admin page. You must have Admin or Device User privileges to access this page. However, only users with Admin privileges can access the User Management section.

  2. In the left-hand pane, click your log in name at the top of the section. The Update Profile screen displays.

  3. Click the Security tab, if is not selected by default.

  4. In the Devices section, you can verify your authentication method and your backup method. Options are:

    1. Token generator: Use an app-based verification, such as Duo, Authy,or Google Authenticator.

    2. WebAuthn: Use a device or biometric verification, such as YubiKey, Passkey, or Windows Hello.

  5. Click Show Codes to display your remaining backup codes. The Backup Tokens page displays, and shows your remaining backup codes. You can have up to 10, and can regenerate new codes at any time.

    1. Click Generate Tokens to create 10 new backup codes.

    2. Copy these tokens, and save them to a place that is easily accessible to you if you don't have another device from which to complete the multi-factor authentication.

    3. Click Back to Account Security. The Update Profile page is updated to show that you have 10 backup tokens available.

  6. Click Back to return to the User Profiles page.

  7. Click Home to return to the Digi Axess map page.