Activate MFA for a user profile from the Update Profile page

You can activate multi-factor authentication from the Update Profile page. You can access this page from the Digi Axess Account menu or the Admin dashboard.

  1. Log into Digi Axess to access the Digi Axess map page.

  2. In the toolbar, click the down arrow next to the user profile icon. The Account menu displays.

  3. Click Administration. The Digi Axess Admin dashboard displays.

  4. In the toolbar panel on the left, click your user profile name. The Update Profile page displays.

  5. Click the Security tab. The Enable MFA page displays.

  6. Click Next. You are required to select an authentication method. Options are:

    1. Token generator: Use an app-based verification, such as Duo, Authy,or Google Authenticator.

    2. WebAuthn: Use a device or biometric verification, such as YubiKey, Passkey, or Windows Hello.

  7. Click Next. Follow the Enable MFA wizard to complete the process. When complete, a confirmation page displays.

  8. Click Back to Account Security. The Update Profile page displays.

  9. You should create back-up tokens, which can be used to access your device if you don't have another device from which to complete the multi-factor authentication when you log in.

    1. Click Show Codes. You may be asked to log in using MFA. The Backup Tokens page displays.

    2. Click Generate Tokens. The page is updated to display 10 tokens.

    3. Copy these tokens, and save them to a place that is easily accessible to you if you don't have another device from which to complete the multi-factor authentication.

    4. Click Back to Account Security. The Update Profile page is updated to show that you have 10 backup tokens available.

  10. Click Home to display the Digi Axess map page.