Add a notification contact for a user without a user profile

You can add contact information for anyone that should receive reports and alerts, but does have not a Digi Axess user profile.

  1. Access the Digi Axess Admin page. You must have Admin or Device User privileges to access this page. However, only users with Admin privileges can access the Notification Management section.

  2. From the Notification Management section in the Admin dashboard, click Add next to Notification Contacts.

    As an alternative, you can click Notification Contacts from the dashboard pane on the left of the screen, then click Add Notification Contact.

  3. Click the Contact Settings tab.

    1. From the Device Group list box, select a device group. This is required.

    2. Active: Select Active if the contact is allowed to receive notifications (reports and alerts). This is the default. Deselect this option to suspend this contact. No notifications are sent to this contact.

    3. Receive Reports: Select Receive Reports so that this contact will receive notification reports. This is the default. Deselect this option to ensure reports are not sent to this contact.

    4. Receive Alerts: Select Receive Alerts so that this contact will receive notifications and automation threshold alarms originating from a device. This is the default. Deselect this option to stop sending notifications and alarms to this contact.

  4. Click the Contact Details tab.

    1. Enter the contact information in the Email, First name, Last name, Phone, and Phone2 fields. Entries in the Email and First name fields are required.

  5. Click the Contact Groups tab.

    1. From the Contact group list box, select the contact group in which this contact should be included, if desired. This is optional.

    2. To add additional contact group, click Add another Contact Group to repeat the process.

  6. Click Add to save the change. Other options are Save and add another and Save and continue editing.