Enable SSO for a user

After you have configured SSO for a device group, you can enable SSO for the users in that device group.

Before you begin

Review these requirements to ensure that you are allowed to enable SSO for a user.

Device group SSO configuration: You can enable SSO for a user only if it is in a device group that is configured for SSO.
SSO and MFA (Multi-Factor Authentication): Within Digi Axess, you cannot use both SSO and MFA. If you choose to use SSO and have enabled MFA for your users, you must remove MFA for each user.

To enable SSO for a user:

Access the Digi Axess Admin page. You must have Admin or Device User privileges to access this page. However, only users with Admin privileges can access the User Management section.
From the User Management section in the Admin dashboard, click Change next to Users. As an alternative, you can click User Management > Users from the dashboard pane on the left of the screen.

The Users page displays.
Find the user profile that you want to update. You can scroll through the list of user profiles or use the Search fields to search for a profile.
Click on the user profile name. The Users page for the user displays.
Click the Security tab.
Review the status of the MFA Enabled field to determine whether SSO can be enabled.
- Green check mark: MFA is enabled for this user and must be removed before you can enable SSO.
- Red X: MFA is not enabled and SSO can be enabled for this user.
Click Enable Single Sign-On. When selected, the page updates to display only this option.

Note If you cannot select this option, this user is not in a device group that has been configured for SSO. SSO can be enabled for a user only if it's in device group that has been configured for SSO.
Click Save.