Update the Connect Sensor firmware from the Device Groups page

You can schedule an update to the Connect Sensor firmware from the Device Group page. The update happens during the next time that the Connect Sensor wakes up and connects to Digi Axess, either at the scheduled wake time or if it is done manually.

  1. Access the Digi Axess Admin page. You must have Admin or Device User privileges to access this page.

  2. From the Device Management section in the Admin dashboard, click Device Groups or View next to that label.

    As an alternative, you can click Device Groups from the dashboard pane to the left of the page. The Device Groups page displays a list of configurations that can be applied.

  3. Find the group to which the device you want to update is included. You can scroll through list or use the Search field to find the group.

  4. Click Firmware Update for that device group. The Firmware Update - Select Model page displays.

  5. Click the Connect Sensor device model option. The selected option displays in the Selected Model column.

    Note To deselect the device model option, click the model option in the Selected Model column.

  6. Click Next. The Firmware Update - Select Firmware page displays.

  7. From the Firmware Type list box, select the Standard option.

  8. Select the firmware version that you want to apply to the device. The selected firmware version displays in the Selected Firmware list.

    To find a version, you can either scroll through the list of versions, or use the Firmware Versions field to limit the list. As you type, the list is updated to include only the devices that match the entry.

    Note Click on the selected firmware update option in the Selected Firmware list to deselect it.

  9. Click Next. The Firmware Update - Confirm page displays, showing the device that will be updated, and a summary of the selected firmware update. Devices in the device group that are not of the selected device model type are included in the Unavailable Devices list. The firmware update will not be scheduled for these devices.

    Note A yellow warning banner displays at the top of the screen, to confirm that a firmware update is selected to occur.

  10. Click Confirm to continue and schedule the firmware update. The Firmware Update - Results page displays a summary of the update.

  11. Click View Results to navigate to the Update History page to view more information.

    • Update Details: Includes the firmware type, firmware version, and the device group that was updated. Click on the device group to review the device group details.

    • Update Status: Includes the update start and end times, update success, and error messages.

    • Devices: Includes a list of the devices in the device group.