Review the Connect Sensor firmware update history for a device group

You can review the history of the Connect Sensor firmware updates that have been applied to a selected device group. You can also cancel an update that is scheduled to occur at a future date.

Note This process is available only for Connect Sensor devices.

  1. Access the Digi Axess Admin page. You must have Admin or Device User privileges to access this page.

  2. From the Device Firmware History section in the Admin dashboard, click Update History or View next to that label. As an alternative, you can click Update History from the dashboard pane to the left of the page.

    The Update History page displays a list of firmware updates that have been applied, starting with the most recent.

  3. Use the search fields to filter the list of devices.

    • Completed: Limit the updates included in the list to those with the selected completion status:

      • Yes: The firmware update completed.

      • No: The firmware update did not complete.

      • Unknown: The firmware update completion status is inconclusive.

    • Device Groups: Limit the updates included in the list to the device group selected from the list.

    • Start Time - UTC: Limit the updates in the list to those that started within one of the time intervals:

      • Today: The current date.

      • Past 7 days: The last seven days.

      • This month: The last month.

      • This year: The last year.

    • Complete Time - UTC: Limit the updates in the list to those that completed within one of the time intervals:

      • Today: The current date.

      • Past 7 days: The last seven days.

      • This month: The last month.

      • This year: The last year.

      • No date: The update does not have a completion date.

      • Has date: The update has a completion date that does not fit into a time interval option.

  4. Click Search to apply the filters.

  5. To view additional information about a firmware update event, click on a name in the Firmware Type column. A page of detailed information displays.

    • Update Details: Includes the firmware type, firmware version, and the device group that was updated. Click on the device group to review the device group details.

    • Update Status: Includes the update start and end times, update success, and error messages.

    • Devices: Includes a list of the devices in the device group.

  6. Actions can be taken using the buttons on the page:

    • Cancel Update: Click Cancel Update to cancel a Digi Axess firmware update that is scheduled for a future date. For details, see Cancel a firmware update for a Connect Sensor device.

    • Close: Click Close to return to the previous screen.

    • History: Click History to view the update firmware change history for the device group.