Cancel a firmware update for the Connect Sensor devices in a device group

You can cancel a firmware update for a device group that is scheduled for a future date. The firmware update is canceled for all of the Connect Sensor devices in the group.

Note This process is available only for Connect Sensor devices.

  1. Access the Digi Axess Admin page. You must have Admin or Device User privileges to access this page.

  2. From the Device Firmware History section in the Admin dashboard, click Update History or View next to that label. As an alternative, you can click Update History from the dashboard pane to the left of the page.

    The firmware update history for the device groups displays.

  3. Use the search fields to filter the list of device groups.

  4. In the row for your selected device group, click Cancel Update. The Confirm Firmware Update Cancellation page displays.

  5. Click Continue. The firmware update is canceled, and a confirmation page displays.

  6. Click the Update Status tab to confirm the cancellation. In the Error Message section, a note displays: "Firmware update for one or more devices canceled. Check device tab for more details".

  7. Click Close to close the page.