Update a user profile from the Digi Axess Admin page

You can make changes to a user profile if needed.

By design, an Admin user is not able to update their own profile. When you have accessed your own user profile, a yellow banner displays at the top of the screen.

Note Any user can change their own contact information from their user profile, which is accessed from the User Profile menu in the Digi Axess map page. See Manage your contact information.

1. Access the Digi Axess Admin page. You must have Admin or Device User privileges to access this page. However, only users with Admin privileges can access the User Management section.

2. From the User Management section in the Admin dashboard, click Change next to Users.

   As an alternative, you can click Users from the dashboard pane on the left of the screen, then click Add User.

3. Find the user profile that you want to update. You can scroll through the list of user profiles or use the Search fields to search for a profile.

4. Click on the user profile name. The Users screen displays.

5. The Account Information page displays. This is used to identify the user account.

   1. In the Username field, you can change the user name. Spaces are not allowed. An entry is required.

   2. Click the Active option to suspend or activate a user profile. When a user profile is suspended, that user cannot log into Digi Axess. See Activate or suspend a user profile.

   3. Click the green arrow to advance to the next page.

6. The Contact Information page displays. For details about how this information is used, see Contact Information overview.

   1. You can update any of the contact information fields. An email address is required.

   2. Click the green arrow to advance to the next page.

7. The Permissions page displays.

   1. From the Device Group list box, select a device group for the user. The user has permission to manage and/or view the devices in this device group and receive notifications, depending on the assigned user role.

      Note This field cannot be changed if you are updating your own user profile.

   2. In the Device Subgroup field, enter a device sub-group to limit access to this device only to users in the same device group and device sub-group. See Device sub-groups for more information.

      Note This field cannot be changed if you are updating your own user profile.

   3. From the User Role list box, select the role for this user.

      • Admin: User has read/write capability for all features.
        • Only users assigned Admin privileges can access the User Management section of the Digi Axess Administration page.
        • One user profile with Admin privileges is available by default in your Digi Axess. This ensures that at least one user is able to maintain configurations and access the Digi Axess Administration page.

      • Device User: User has read/write capability for all features, except for the Notification Management and User Management features in Digi Axess Administration.

      • View Only: User can only view information.

      Note This field cannot be changed if you are updating your own user profile.

   4. Select Receive Reports if this user should receive reports for all contact groups configured to send reports to the user's device group. This option is selected by default for Admin and Device User roles.

   5. Select Receive Alerts if this user should receive automation threshold alerts for all contact groups configured to send alerts to the user's device group. This option is selected by default for Admin and Device User roles.

8. Click Add to save the change. Other options are Save and add another and Save and continue editing.