Update notification contact information for a user with a user profile

You can access the notification contact information for a user with a user profile from the Notification Contacts page, but you can't change the user's contact information. A banner displays at the top of the page to alert you of this.

You can, however, disable the notification contact so that the user does not receive notifications and you can add and update the notification contact groups.

For more options, you can update the user profile from the Users page. See Update a user profile from the Digi Axess Admin page.

1. Access the Digi Axess Admin page. You must have Admin or Device User privileges to access this page. However, only users with Admin privileges can access the Notification Management section.

2. From the Notification Management section in the Admin dashboard, click Change next to Notification Contacts.

   As an alternative, you can click Notification Contacts from the dashboard pane on the left of the screen.

3. Find the contact that you want to update. You can scroll through the list of contacts or use the Search field to search for a contact.

4. Click on the contact name. The contact information displays. If the notification contact is associated with a user profile, a yellow banner displays across the page as an alert.

   

   Note Click the connected user link to access the user profile for this notification contact.

5. Click the Contact Settings tab.

   1. De-select Active if the contact should not receive notifications (reports and alerts). No notifications are sent to this contact.

6. Click the Contact Groups tab.

   1. From the Contact group list box, select the contact group in which this contact should be included, if desired. This is optional.

   2. To add additional contact group, click Add another Contact Group to repeat the process.

7. Click Add to save the change. Other options are Save and add another and Save and continue editing.