Use the ERASE button to reset your device to the factory defaults

You can reset the Connect EZ to the factory default settings. Resetting the device to factory defaults performs the following actions:

Note While the settings are reset, the device's firmware version remains the same.

  1. Make sure that the Connect EZ has been powered on for at least 30 seconds.
  2. Locate the ERASE button on the front of the device.
  3. Using a pinhole tool, press and hold the ERASE button. The ERASE button has the following modes:
    • Configuration reset:
      • Press and release the ERASE button for 10 seconds.
      • The device reboots automatically and resets to factory defaults. This does not remove any automatically generated certificates and keys.
    • Full device reset:
      • After the device reboots from the first button press, immediately press and release the ERASE button for 10 seconds again.
      • The device reboots again and resets to factory defaults, as well as also removing generated certificates and keys.