Device reset

A device reset is the process of restoring a device to a designated state. The state to which the device is restored depends on the mode triggered, which include Config Reset and Factory Reset. There are several methods by which you can trigger each mode, including ERASE button, Web UI, and/or CLI.

See the Compare device reset modes for a description of the modes, the actions that will occur when one is triggered, and the methods available to trigger a specific mode.

Things to know

• Performing any of the reset modes reverts the unique admin password you may have set back to the factory-assigned default password. This password can be found on the product label on the bottom of the device or on the extra product label sticker that came with your device. Log in to the device after the reset is complete to change the factory-assigned default password to your unique password, if needed.

• Performing a Factory Reset on a device, if the device is running DAL OS firmware version 22.2.9.x or newer, deletes all client-side certificates, including certificate(s) used for Digi Remote Manager communication. If you are re-using the device, you will need to Reset the device's client-side certificate.