Compare device reset modes

Use this table to compare the device reset modes available to you, as well as the methods you can use to trigger each one and the actions that will occur.

DEVICE RESET MODES¹	METHODS TO TRIGGER A MODE		Synopsis	ACTIONS
DEVICE RESET MODES¹	DAL OS 25.6 and older	DAL OS Feature 25.8 or newer	Synopsis	Deletes all custom configuration settings	Deletes user files²	Deletes event and system logs	Deletes generated keys	Deletes certificates	Deletes user-configured and known-working APNs³	Resets cellular modem(s) and deletes their APN contexts⁴
Config Reset	Default behavior By RESET button press one time (default behavior) Trigger a Config Reset using the RESET button By Web UI Trigger a Config Reset in the device Web UI By using the revert command in the CLI Trigger a Config Reset using the CLI	This is the default behavior, unless the device reset behavior is configured, in which case that becomes the default behavior. Note If you change the default behavior, then this mode will be triggered regardless of the method used (RESET button, Web UI, or CLI).	Restores manufacturer's default configuration settings. Deletes user files, event/system logs, and user-configured/known-working APNs. Generated keys and certificates remain.	Yes⁵	Yes	Yes	No	No	Yes	No
Keep Known-Working APNs⁶	Not applicable.	The default behavior does not change unless the device reset behavior is configured to trigger Keep Known-Working APNs mode. Note If you change the default behavior, then this mode will be triggered regardless of the method used (RESET button, Web UI, or CLI).	Restores manufacturer's default configuration settings. Deletes user files, and event/system logs. Generated keys, certificates, and user-configured/known-working APNs remain. Note Preserving known-working APNs helps to support a reconnection to cellular service without manual reconfiguration.	Yes⁵	Yes	Yes	No	No	No	No
Factory Reset	Default behavior By RESET button press two times. Trigger a Factory Reset using the RESET button	The default behavior does not change unless the device reset behavior is configured to trigger Factory Reset mode. Note If you change the default behavior, then this mode will be triggered regardless of the method used (RESET button, Web UI, or CLI).	All custom settings, user files, event/system logs, generated keys, certificates, and user-configured/known-working APNs are deleted. The router will revert to the default settings specified by the manufacturer.	Yes	Yes	Yes	Yes	Yes⁷	Yes	Yes
1. Triggering any of the reset modes reverts the unique admin password you may have set back to the factory-assigned default password. The default admin password can be found on the product label on the bottom of the device or on the extra product label sticker that came with your router. Log in to the router after the reset is complete to change the factory-assigned default password to your unique password. 2. Examples of user files that would be deleted include Python/application scripts, custom script files, LXC containers, and user-created folders and data. 3. The DAL OS pre-configured default APNs remain. To see a list of these APNs, access the file system of your router and find the serviceproviders-local.txt and serviceproviders.txt files. 4. This action only occurs if the device reset behavior is set to Factory Reset. 5. If you plan to trigger either the Config Reset mode or Keep Known-Working APNs mode, but you want the router to reboot and use custom default settings, see Configure your router to use custom default settings after a device reset before starting the device reset. 6. This mode is available in DAL OS feature firmware version 25.8 or newer firmware. 7. If the device is running DAL OS firmware version 22.2.9.x or newer, performing a Factory reset will delete all client-side certificates, including certificate(s) used for Digi Remote Manager communication. If you are re-using the device, you will need to Reset the device's client-side certificate in Digi Remote Manager.