Trigger a Config Reset using the RESET button

Note This procedure tells you how to trigger the Config Reset mode using the RESET button by pressing it once, which is the default behavior for this button on any device running DAL OS firmware 25.6 or older. If the router is running DAL OS feature firmware 25.8 or newer, this procedure is still applicable to follow as it is still the default behavior for the button, unless the device reset behavior has been configured to trigger a different mode.

1. Locate the RESET button on the router.

2. Press and release the button.

   The router reboots automatically.

   • All custom settings, user files, event/system logs, and user-configured/known-working APNs are deleted.

   • Generated keys and certificates remain.

   The router will connect to the network and to Digi Remote Manager via its Ethernet connection or its cellular SIM card using a pre-configured default APN.

3. (Optional) Reset the unique admin password, if needed.

   Tip Triggering a Config reset reverts the unique admin password you may have configured back to the factory-assigned default admin password. If you are trying to log in to the router locally after the Config reset is complete, you will have to use the factory-assigned default admin password, which is located on the product label sticker on the bottom of the router or the extra product label sticker. To configure a unique admin password, see to Change the default admin password for the admin user.