Create a device profile

A device profile allows you to manage device firmware, configuration, and file system settings for one or more devices. When creating a device profile, you must select a master device from your inventory to use as a template for the profile.

Note A master device is used only during initial profile creation. If you modify a master device after creating a profile, the profile is not changed.

  1. Set up the device you want to use as the master for the profile.
    1. Add the device to your Remote Manager inventory.
    2. Make sure the device is currently connected to Remote Manager.
    3. Modify device options as needed.
  2. Go to Device Management > Profiles.
  3. Click Create Profile. The Create Profile wizard appears.
  4. Complete Step 1: Snapshot.
    • Profile Name: (Required) Enter a name for the profile.
    • Profile Description: (Optional) Enter a description of the profile.
    • Master Device: (Required) Select the device to use as the master for the profile.
  5. Click Save and Continue.
  6. Complete Step 2: Targets. Select the devices and/or scoping options for the profile.
    • Devices: Select one or more devices.
    • Groups: Select one or more groups.
    • Tags: Select one or more tags.
  7. Click Save and Continue.
  8. Complete Step 3: Settings. Select one or more settings to include in the profile.
    • Firmware: Enable Firmware and then browse to and upload a firmware file to include in the profile.
    • Settings: Enable Settings and then select the device settings to include. If you want to specify unique parameters based on device IDs, see Use device-specific settings within a profile for instructions.

      Note Devices of the same device type can have different configuration options depending on hardware options. For example, a TransPort WR21 can have one or two Ethernet interfaces and a TransPort WR44 can include Wi-Fi. When selecting a master device for a profile, make sure the master device has the same configuration options as the devices to which you intend to apply the profile. Otherwise, you may get unexpected configuration mismatch errors when you apply the profile to a group of devices of the same type that have different configuration options.

    • File System: Enable File System and then select the files to include. Because configuration and file system settings are dependent on a specific firmware level, for best profile scan results, it is recommended that you include all profile settings—Firmware, Config, and File System—within a profile. If you attempt to match only one or two settings, you may get unexpected results.
  9. Click Save and Continue.
  10. Complete Step 4: Schedule. Set up a schedule and specify actions.
    • Scan: Select how often to run the profile scan: hourly, daily, weekly, or monthly.
    • Time: Specify the time to run the scan.
    • Device Profile Alarm: Enable this option to trigger an alarm when a scanned device does not match the profile. If you want to be notified via email when a Device Profile alarm is triggered, add the desired alarm type(s) to your account notifications. See Create an alarm notification.
    • Bring Device into Compliance: Enable this option if you want Remote Manager to modify non-matching devices to match the profile.
  11. Exit the profile wizard.
    • Click Save and Exit. The profile is saved as an inactive draft.
    • Click Activate Profile to save and activate the profile.