Using remote commands

The aView management portal maintains a connection to all online client devices registered with the service. Using this tunnel, network administrators can send a specific set of remote commands that will be received immediately as opposed to waiting to check in and apply any changes propagated from the cloud. The following remote commands are available:

Remote commands must be sent to each device separately.

  1. Log into the aView management portal and use the search bar to filter devices by MAC address.

    Note The device MAC address is on its bottom label.

  2. Click the MAC address of your Digi 6350-SR/6355-SR device to bring up its Details page.
  3. Select the Commands drop-down list at the top-right of the page.

Note Select the Check Configuration menu option to update a device immediately.