User profile information

Each user profile is defined by the information added into these sections.

Note The OpenVPN feature is not used by Connect Sensor devices. You can ignore the OpenVPN tab.

Account Information

Item Description
Username

The user name is the log in name for the user profile. A user name is required. When you save a new user profile, an email is sent to the user, who must reply to the email to activate their account.

Active

After a user profile has been created, the Account Information section includes an Active option. The Active option is grayed-out an unavailable until the user completes the user profile by replying to the activation email. When the reply is received, the Active option is selected by default.

When the Active option is selected, you can de-select the option to suspend a user's account. See Activate or suspend a user profile.

Session timeout You can set the length of time to automatically log the user out user if no activity detected.

Contact Information

You can add contact information for anyone that should receive device reports and automation threshold alert notifications sent by Digi Axess.

Contact information can be added or updated using either of these methods:

Note For a person that should have contact information but is not allowed to log into Digi Axess, contact information can be entered in the Notification Contacts page. See Add a notification contact for a user without a user profile.

Item Description

Email

Enter the email at which the user can be receive the following information:

  • Device reports: Device reports are sent to the notification contacts in the notification groups assigned to the device reports.

  • Automation threshold alert notifications: Automation alert notifications can be set for an automation. When an automation threshold is met, a notification is sent to the notification contacts in the notification groups assigned to the automation.

Note This contact information is used only when an automation threshold is met on a Connect Sensor device, and an alarm notification is sent by Digi Axess.

Phone number

 

Phone number 2

Enter the user's phone number(s).

  • Phone number: Enter the user's primary phone number.

  • Phone number 2: Enter the user's secondary phone number.

First name

Enter the user's first name.

Last name

Enter the user's surname.

Permissions

In the Permissions section, you can specify a device group, which determines the notification groups this user profile is included in, a user role, and determine whether user should receive reports and alerts.

Item Description
Device Group Select the device group the user is assigned to. Users will be able to view all devices in this group and all of its children groups.
Device Subgroup You can enter a device subgroup to limit the user to be able to view only the devices assigned the same subgroup.
User Role

Specify a User Role, which limits the user's actions.

  • Admin: User has read/write capability for all features.
    • Only users assigned Admin privileges can access the User Management section of the Digi Axess Administration page.
    • One user profile with Admin privileges is available by default in your Digi Axess. This ensures that at least one user is able to maintain configurations and access the Digi Axess Administration page.
  • Device User: User has read/write capability for all features, except for the Notification Management and User Management features in Digi Axess Administration.

  • View Only: User can only view information.

Receive Reports

User receives reports for all contact groups configured to send reports to the user's device group. This option is selected by default for Admin and Device User user roles.

Receive Alerts

User receives alerts for all contact groups configured to send alerts to the user's device group. This option is selected by default for Admin and Device User user roles.

Security

In the Security section, you can review and manage the SSO (Single Sign-On) and MFA (Multi-Factor Authentication configuration. Within Digi Axess, you cannot use both SSO and MFA.

For detailed information about each feature, see:

Item Description

Enable Single Sign-On

Determines whether the user is able to use the SSO (Single Sign-On) feature.

  • Enabled: The user is required to use the SSO feature.

    Note You can enable SSO for a user only if it is in a device group that is configured for SSO.

  • Disabled: The user is not able to user the SSO feature.

For detailed information, see Configure SSO (Single Sign-On) and Enable SSO for a user.

Inherit Device Group Security Settings

Determines whether the MFA configuration is inherited from the device group that is assigned to this user.

  • Enabled: The MFA configuration for this user is inherited from the device group that is assigned to this user.

  • Disabled: The MFA configuration for this user is not inherited from the device group that is assigned to this user.

For more detailed information, see Configure MFA for a device group.

MFA Required

Determines whether MFA is required for this user when logging in to Digi Axess.

  • Enabled: The MFA configuration for this user is required for this user when logging in to Digi Axess.

  • Disabled: The MFA configuration for this user is not required for this user when logging in to Digi Axess.

For more detailed information, see Configure MFA for a device group and Configure MFA for an individual user.

MFA Reauth Timeout

Select the time interval at which the user will be required to re-authenticate using MFA when logging in.

For more detailed information, see Configure MFA for a device group and Configure MFA for an individual user.

MFA Enabled

The icon in the MFA Enabled section denotes whether the user has enabled MFA.

  • X: The user has not enabled MFA.

  • Check mark: The user has enabled MFA.

For more detailed information, see Activate MFA for a user profile when you log into Digi Axess.