Create a Digi Axess account

Normally, a Digi Axess account is created for you by a Digi representative. However, if you have purchased a Connect Sensor or a Z45 Controller and have the device's serial number or IMEI, you can create a Digi Axess account on your own.

Before you begin

You should gather the required account information before you begin creating a Digi Axess account.

• The serial number or IMEI of the device you have purchased.

• A descriptive name for your customer account.

• A unique customer account ID. The ID must be at least 4 characters long and contain only letters and numbers.

• An email address for the account administrator.

To create a new Digi Axess account:

1. Navigate to digiaxess.com in your web browser.

2. Click Login. The Digi Axess Log In page displays.

3. Click Create New Account. The Create New Digi Axess Account page displays.

4. Enter the account fields.

   • Serial number: (Required): Enter the serial number or IMEI of the device you have purchased.

     As an alternative, click the Scan Barcode button next to the field and use a camera or a saved image to enter an identifier.

   • Company Name: (Required) Enter a descriptive name for your customer account.

   • Account ID: (Required) Enter a unique customer account ID. The ID must be at least 4 characters long and contain only letters and numbers.

   • Email: (Required) Enter the account administrator's email address.

   • First Name and Last Name: Enter the first and last name of the account administrator.

5. Click Create Account.

6. Digi Axess sends an email to the initial admin user, notifying the admin to complete their account setup and set a password for their Digi Axess account.