Review the device connection history audit log

You can review information about device connections to Digi Axess

  1. Access the Digi Axess Admin page. You must have Admin or Device User privileges to access this page.

  2. From the Audit Logs section in the Admin dashboard, click Device Connection History or click View next to that link. As an alternative, click Audit Logs > Device Connection History from the dashboard pane on the left of the screen.

    The Device Connection History page displays.

  3. Connection history for the devices displays in the page.

    • Device: The device that made the connection. The device is identified by serial number, device group, and name, as follows: serial number [device group] (device name). Click on the Device link to display the Connection History page.

      In the Connection History page, click on the device name link to open the Devices page and display information about this device.

    • Connection Start: The date and time the connection was made.

    • Connection End: The date and time the connection ended.

    • Disconnect Reason: The reason that the device was disconnected. Options are: Unknown, Timeout, Device Closed Connection,or Invalid Data.

  4. You can use the filters in any combination to limit the list. Select from the options and then click Search.

    • Disconnect Reason: Select a disconnect reason from the list box. Options are: Unknown, Timeout, Device Closed Connection,or Invalid Data.

    • Connection Start Time: Select a time period option from the list box.

    • Search field: Enter a search string.