Disconnect a user logged in to a device using a serial connection

From the Serial Status page, you can disconnect any users connected to a device using a serial connection, if that serial port has been configured to use any of the following modes: Login, Remote Access, PPP Dial-in, or Modem Emulator.

To disconnect a user who is logged in to the device using a serial connection:

Choose the management interface you want to use to access your device. Click a dropdown for instructions.
Digi Remote Manager
1. Log in to Digi Remote Manager.
1. Navigate to the device's dashboard.
Web UI

Log in to your device's Web UI.

Admin CLI

Log in to your device's Admin CLI via an SSH client, Telnet client, or terminal emulator.
Navigate to the settings.
Web UI menu instructions
1. In the left navigation menu, click Connections > Serial.
2. On the Serial Status page, find the port for which you want to disconnect one or more users. Verify that the port is configured for one of the following modes: Login, Remote Access, PPP Dial-in, or Modem Emulator.
3. Click the down arrow next to the user name in the Users column to display a pop-up box.
4. A list of the users currently connected to the port display in the pop-up box. Information about each user's connection displays. If more than one user is connected, a check box displays for each user.
  - User: The user's log in name or a connection type, such as Telnet, TCP, or SSH.
  - Remote IP: The user's IP address.
  - Connected: The length of time that the user has been connected to the port. The time is measured in seconds.
  - Idle: The length of time that connection has been idle. The time is measured in seconds.
5. Determine the user(s) that you want to disconnect.
  - If only one user is listed, that user will be selected for the disconnect by default.
  - If more than one user is connected to the port, by default the check box for each user is selected. Click on a check box to deselect a user. Click All to deselect or select all of the users.
6. Click Disconnect. The single user or set of selected users are disconnected from the serial port.
CLI instructions
1. At the Admin CLI prompt, review the users currently connected to the port.
```
show serial port
>
```
  Where port is the port number you want to review, such as "port2"; a string, such as "console"; or the name of a user-configured serial port, such as USB.
2. (Optional) Review information about the disconnect command.
```
> system serial disconnect ?
>
```
3. Disconnect a specific user from a port.
```
>system serial disconnect port remoteip STRING user STRING
>
```
  Where port is the port number you want to review, such as "port2"; a string, such as "console"; or the name of a user-configured serial port, such as USB.
  Enter one or both of the following:
  - remoteip STRING: The remote IP address to disconnect.
  - user: The user name of the user that you want to disconnect.
4. Disconnect all users from a port.
```
system serial disconnect port
>
```
  Where port: is the port number you want to review, such as "port2"; a string, such as "console"; or the name of a user-configured serial port, such as USB.
5. Type exit to exit the Admin CLI.Depending on your device configuration, you may be presented with an Access selection menu. Type quit to disconnect from the device.