Digi 360

Digi 360 is a subscription-based solution that includes software, services, and device support for your cellular network and IoT ecosystem. The main components of Digi 360 include:

• Digi Remote Manager software: Configuration, deployment, management, protection, and analysis of your EX12 routers and network. Go to the Digi Remote Manager product page on the Digi website for more information.

• Customer Care service: Help that is always available: all day, every day, for the duration of your Digi 360 subscription.

• EX12 router: Hardware with DAL OS firmware to support your network infrastructure.

• Limited lifetime warranty service: EX12 protection for the length of your Digi 360 subscription.

For more information, see the Digi 360 FAQs.

A CONGRATULATIONS! sticker is now included on the outside of EX, IX, and TX router boxes. This sticker means you have the Digi 360 subscription and all of your devices have Digi 360 licenses. Scan that QR code or go to the Digi 360 page on digi.com for information about your subscription, including benefits and warranty. You can also access your Customer Portal from that same page to register new routers to your Digi account.