Collect device health data and set the sample interval

You can enable or disable the collection of device health data to upload to Digi Remote Manager, and configure the interval between health sample uploads. By default, device health data upload is enabled, and the health sample interval is set to 60 minutes. Each time a device connects to Digi Remote Manager after the device boots (or re-boots), the device immediately uploads all health metrics.

To avoid a situation where several devices are uploading health metrics information to Remote Manager at the same time, the EX15 device includes a preconfigured randomization of two minutes for uploading metrics. For example, if Health sample interval is set to five minutes, the metrics will be uploaded to Remote Manager at a random time between five and seven minutes.

To disable the collection of device health data or enable it if it has been disabled, or to change the health sample interval:

 

  Web

  1. Log into Digi Remote Manager, or log into the local Web UI as a user with full Admin access rights.
  2. Access the device configuration:

  3. Click Monitoring > Device Health.

  4. (Optional) Click to expand Data point tuning.

    Data point tuning options allow to you configure what data are uploaded to the Digi Remote Manager. All options are enabled by default.

  5. Only report changed values to Digi Remote Manager is enabled by default.

    When enabled:

    • The device only reports device health metrics that have changed health metrics were last uploaded. This is useful to reduce the bandwidth used to report health metrics.
    • All metrics are uploaded once every hour.

    When disabled, all metrics are uploaded every Health sample interval.

  6. Device health data upload is enabled by default. To disable, toggle off Enable Device Health samples upload.
  7. For Health sample interval, select the interval between health sample uploads.
  8. Click Apply to save the configuration and apply the change.