Restore persistent connection to a remote XBee

The default connectivity to Remote Manager in the most recent firmware polls once a day using SM/UDP, which means that your XBee will always appear in a disconnected state and will use significantly less data.

If needed, you can restore the default connectivity to use the former behavior, where the device is continually connected using TCP. To do this, you will need to set bit 0 of the MO setting. The suggested value for MO is 7 to connect securely over TLS, or you can use 1 for no security, which is the legacy value.

You can make the change using one of the following methods:

To set up a scheduled operation to maintain a persistent connection:

  1. Log into Remote Manager.
  2. Make sure that you have enabled SM/UDP. See Enable SM/UDP.
  3. Click Device Management > Schedules.
  4. Click New Schedule. The New Schedule page displays.

    Note The Steps to schedule a task wizard may display. Click the x in the upper left corner to close the wizard. See Schedule walk-through feature in the Digi Remote Manager® User Guide for more information.

  5. In the Description field, enter a name for the schedule, such as "Restore Persistent."
  6. Add the following tasks:
    1. Click SM/UDP > SM/UPD Request Connect. A task is added to the dialog.
    2. Click Device > RCI Command. A task is added to the dialog.

      Change the RCI command to the following:

      <rci_request>
      <set_setting> <remote_manager> <MO>7</MO> </remote_manager> </set_setting>
      </rci_request>
  7. Click Schedule in the lower right corner of the dialog to schedule the tasks to run. The schedule screen displays.

    Note You can also click Save as to save this schedule for future use. The XML for your task is saved in the ~\my_tasks directory on Data Services > Data Files in Remote Manager.

  8. Select the device(s) on which you want to run this schedule. You can add more than one device.
  9. Click Run Now. Within the next 24 hours, which is the default polling period for querying Remote Manager, your device will connect and will remain connected, as specified by the change to the MO setting.
  10. Click Device Management > Operations to view information about the operation. See Operations in the Digi Remote Manager® User Guide for more information about this page.