General

Cannot find the serial port for the module

You can remove the XBee Grove Development Board from the USB port and view which port name no longer appears in your port list. The name that no longer appears is your XBee board.

To use XCTU to determine the correct serial port:

1. Open XCTU, Click the Discover radio modules button .
2. Select all ports to be scanned.
3. Click Next and then Finish.

Once the discovery process completes, a new window notifies you of the devices discovered and the details. The serial port and the baud rate appear in the Port label.

Can't identify XBee modules

Once you have added the modules to XCTU, a simple way to identify them is to read the radio settings of each one and check the Rx and Tx LEDs of the XBee Grove Development Boards. These LEDs indicate that the XBee module is receiving (Rx) or transmitting (Tx) information through the serial port.

When you read or write the settings of a module, its Rx and Tx LEDs blink, so you can identify which module is connected to each serial port.

Error: Port is already in use

The serial port where the local XBee module is connected can only be in use by one application. Check that the connection with the module in the XCTU console is closed and there are no other applications using the port.

Error: Device driver was not successfully installed

Sometimes when you connect the XBee Grove Development Board into your computer, the operating system cannot install the driver automatically. If you get this error, try to remove and re-insert the board into your computer. If the OS is still unable to install the driver, remove and re-insert the board into another USB port.

If this does not fix the problem, see Optional: Manually install USB drivers.