About subaccounts

OEM Cloud customer accounts can have customer subaccounts assigned to it, so that one OEM Cloud customer account can be the parent of associated subaccounts. Each parent account can have multiple subaccounts. Only a parent account can have subaccounts.

When you are logged in as an administrator of the parent account, you can:

• View all customer subaccounts associated with the parent account. See Admin > Customers view.
• View and work with devices from the perspective of a selected customer subaccount.

When you are logged in as an administrator of a subaccount, you can view all device data collected within the subaccount. You cannot view the data for the parent account or any other subaccounts associated with the parent account.

Contact your OEM Cloud service representative to find out more about OEM Cloud subaccounts.