Ping a device

You can ping a device from your Remote Manager account to determine the round trip latency of a device connection. The result gives the actual time used to send a simple command to the device and receive a reply.

You can choose to ping a device once or on a scheduled date and time.

1. Click Device Management > Devices.
2. Select a device. To select multiple devices, press Control and click additional devices.
3. Click More > Ping. Click Yes to immediately ping the selected device(s).

Note If desired, you can schedule the ping to occur on a date and time in future. Click the gear icon to display the schedule options. See Schedule an action for detailed information about the schedule options.

4. The Progress dialog appears, and shows the progress of the ping.
5. You can review information about the ping process.
   1. Click Device Management > Operations.
   2. In the list of operations, select the Ping operation you just submitted. You can check the date and time in the Submitted column.
   3. Click Operation Details in the toolbar. Information about the job appears in the Operation Details page. See Operations for more detailed information about this page.