Configure Duo two-factor authentication

Remote Manager integrates with Duo Security to provide two-factor authentication for account users. When this feature is enabled, a user that logs in to Remote Manager from one device must also authenticate his or her log in from a second device, such as a mobile phone.

Once Remote Manager is configured to use Duo security, all users except those with application or read-only application roles must use two-factor authentication to log in to Remote Manager. Users with application or read-only application roles are not managed by the Duo Security application.

Before you begin

To implement two-factor authentication, an administrator must sign up for a Duo Security account, set up an AUTH API type of application for Remote Manager, and then add users for the application. Note that the application user ID is the KEY, so the DUO application username and Remote Manager username must match.

Configure Duo two-factor authentication

After the Duo Security account has been added, follow the steps below to configure your Remote Manager account to use the Duo two-factor authentication.

  1. Make sure you have the Duo Security integration key and secret key, and your API host name.
  2. Click Security > Policies.
  3. Click Duo.
  4. Provide the following information:
    • Integration key: Enter the Duo Security integration key.
    • Secret key: Enter the Duo Security secret key.
    • API hostname: Enter the API host name.
  5. Click Save.

For information about the Duo Security policy view, see Security > Policies > Duo view.