Admin > Customers view

The Admin > Customers view shows a list of all customer accounts associated with the logged in user.

Note The Customers view is displayed only for a user of an account that has associated subaccounts.

Columns

Column Description
Indicates the currently selected customer subaccount. All Remote Manager views show data for the selected customer subaccount only. This allows a parent account to view devices and data scoped to the selected customer subaccount.
Cust ID Unique customer identification number used by Remote Manager APIs for parameters and identification.
Company Company name of the customer.
Phone

Contact telephone number for the customer.

Customer # Unique customer identification number used for billing and support calls.

Buttons

Button Name Description
Refresh Refresh the current list of customers.
Add subaccount

Add a new Remote Manager account as a subaccount of the current account. The Add Subaccount button is enabled only when the logged in user is licensed to create subaccounts.

See Add a subaccount.

Select Active Customer Select a customer subaccount as the active account. Once you have selected the active account, you can view and manage devices as if you were logged in to the selected account.
Export Customer List

Export the customer list to an Excel spreadsheet. See Export a customer list to Excel.