Search for devices
You can search for a device, or a set of devices, by using the search feature in Remote Manager. You can filter search results by device group, subaccount, or device attribute. To display the device attributes, click the down arrow in the Search field.
When you have completed a search, you can click the x in the search box to clear the search and reset search parameters to the defaults.
If you are logged in to a Remote Manager account that has associated subaccounts, you can locate devices within a selected subaccount.
- Select a subaccount. Skip this step if you want to view a device map for the main customer account.
- Click Admin > Customers.
- Double-click the subaccount you want to select. The subaccount is now the currently selected account.
- Click Device Management > Devices.
- Select the device group you want to search within. For example, click the Show/Hide Groups icon to view your device groups, and select the root directory.
- Click the down arrow inside the search window in the upper-right corner.
- Select the search criteria.
- Type a search string into the search window and then click the magnifying glass. Remote Manager returns a list of devices in your device list that match the search criteria.