SMS messaging service

Remote Manager SMS messaging service allows you to send and receive SMS messages between Remote Manager and the devices registered in your inventory. You can use the SMS service for very basic device management tasks as well as to exchange application data between Remote Manager and the connected device. You can subscribe individual connected devices to SMS and can activate SMS messaging on a per-device basis.

You can use SMS messaging services to:

• Send an SMS message to a device, causing it to dynamically establish its EDP connection with Remote Manager
• Send user-defined data between Remote Manager and devices registered in your device inventory
• Perform limited device management tasks, such as pinging the device and provisioning it properly for Remote Manager

Because Remote Manager only needs intermittent connection to your SMS-enabled devices, the SMS messaging service enables you to control your cellular data usage. To collect data, Remote Manager sends an SMS message instructing the device to establish its EDP connection to Remote Manager. Once the device has uploaded its data to Remote Manager, Remote Manager then disconnects the EDP connection.

The Remote Manager SMS messaging service provides a reliable way to send data between Remote Manager and the devices in your inventory, and is an improvement over the limitations of basic SMS messages in several ways. For example:

• You can send request/response pairs allowing message receipt confirmation; this also allows devices to respond to user commands sent though Remote Manager.
• You can send messages larger than a single SMS message. Remote Manager automatically splits up and reassembles large messages into a multi-part message without requiring any user intervention.
• You can send binary messages, whereas basic SMS messages are limited to text only.
• Your data integrity is guaranteed, whereas basic SMS messages do not guarantee data integrity.