Mobile Status page

The following table describes the fields on the Mobile Status or Mobile Information page.

Status field Cellular modem type

Description
Device type Both The type of cellular modem. The possible values are CDMA and GSM.
Manufacturer Both The manufacturer of the cellular modem.
Model Both The manufacturer’s model number for the cellular modem.
Revision Both The manufacturer’s version number for the software running on the cellular modem.
Serial number Both The manufacturer’s serial number for the cellular modem.
Phone number Both

The phone number stored on the SIM (for GSM) or cellular modem (for CDMA). The SIM may not have a number stored, or it may not be correct.
SIM IMSI GSM The International Mobile Subscriber Identity (IMSI) for the SIM card. This value is the account number for the mobile subscriber.
SIM ICCID GSM The Integrated Circuit Card Identifier (ICCID) for the SIM card. This value is the serial number of the SIM card.
SIM PIN status GSM

Indicates the lock status of the SIM. There area many possible status values. The most common status values are:

  • READY: SIM is ready. The PIN was entered or no PIN is required.
  • SIM PIN: A PIN is required to unlock the SIM. You can enter the PIN from the Mobile Configuration page.
  • SIM PUK, SIM PIN2, SIM PUK2, and similar codes: The SIM is locked and cannot be unlocked by the XBee Gateway cellular device. It must be placed in another device or phone to be unlocked.
  • Error: Either the SIM was not inserted or there was another SIM problem.
SIM slot index GSM

This status only appears for products that support multiple SIMs. Indicates which SIM slot is currently in use by the device.

  • 0 means the first slot.
  • 1 means the second slot.
MEID CDMA Mobile equipment identifier (MEID). A globally unique number identifying a physical piece of CDMA mobile station equipment.
PRL version CDMA Preferred Roaming List version number. Updates are done at the same time as provisioning. Note that this may change with new modems.
Provisioning status CDMA

Specifies the status of the provisioning process for the cellular modem, Provisioning is the process by which the cellular modem is configured with the information required to access the cellular network.

  • Not provisioned: The modem is not provisioned. Contact your mobile service provider to make sure your device is registered to your mobile account.
  • Provisioned: The modem is configured and ready to use.
  • In progress: The modem is in the process of being provisioned.
  • Failed: Provisioning was unsuccessful. This may be caused by a poor signal, or the cellular modem was not activated with the carrier.
Signal strength Both

Received cellular signal strength indicator (RSSI) for GSM and CDMA. A measure of the signal level of the network.

Different RSSI levels are used by GSM and CDMA to determine the number of bars.

  • For GSM: -108 or more is 1 bar, -93 is 2, -77 is 3 bars.
  • For CDMA: -105 or more is 1 bar, -90 is 2, -75 is 3 bars.
Signal level Both

The number of bars indicates the strength of the received cellular signal.

  • 0: No signal
  • 1: Poor signal
  • 2: Adequate signal
  • 3: Good signal
Signal quality Both

An indicator of the quality of the received cellular signal, measured in dB. This value is also known as Ec/Io.

Registration status Both

The status of the cellular modem’s connection to a cellular network.

  • Not registered
  • Registered (Home network)
  • Searching for Network
  • Not Registered (Access Denied)
  • Not Available (Reason not Known)
  • Registered (Roaming)
Cell ID GSM Identifier of the cellular base station with which the cellular modem is registered.
System ID CDMA The system identification number of the cellular network with which the cellular modem is registered.
Network ID CDMA The network identification number of the cellular network with which the cellular modem is registered.
Location area code GSM Identifier of the location of a group of cellular base stations with which the cellular modem is registered, in hexadecimal format.

Mobile country code

GSM Identifies a mobile phone operator/carrier with which the cellular modem is registered.
Mobile network code GSM Identifies a mobile phone operator/carrier with which the cellular modem is registered.
Operator name GSM The name of the mobile operator with which the modem is registered. This corresponds to the mobile country and network codes.
Band GSM 2G service only

The radio frequency band used by the modem. GSM can use one of the following bands:

  • GSM 850
  • GSM 900
  • DCS 1800
  • PCS 1900

Future modems may have different values.
Service CDMA

The type of data service provided by the cellular network. For CDMA, the data service is one of the following:

  • None
  • 1xRTT
  • EVDO Rev 0
  • EVDO Rev A

Future cellular modems may have other values.
Channel Both Radio channel being used by the cellular modem.
Profile Both

The current set of mobile configuration settings used to configure the cellular modem. XBee Gateway cellular products always use profile 0.

Connection state Both

The operating state of the cellular modem. The possible states are as follows:

  • Initializing: Resetting and configuring the modem.
  • Registering: Searching for the modem's cellular network.
  • Delay before connecting: The modem delays after an unsuccessful connection (Verizon only).
  • Connecting: Establishing a mobile data connection.
  • Connected: Established an active mobile data connection .
  • Disconnecting: Ending the mobile data connection.
  • Disconnected: Ended the mobile data connection. See Disconnect reason for the cause.
  • Disabled: The mobile data connection is disabled in the configuration settings.
  • Provisioning: Configuring the modem to access the mobile carrier (CDMA only).
  • PRL update: Updating the preferred roaming list (CDMA only).
  • Operator scan: Searching the modem for available mobile operators (GSM only).
  • No device found: The modem is not available or is malfunctioning.
Connection duration Both Amount of time the current mobile data connection has been active. The format is N days HH:MM:SS.
Connection error Both

This status appears only after a connection error occurs. The possible reasons the previous connection attempt failed are as follows:

  • SIM PIN required: The SIM PIN must be entered on the Mobile Configuration page.
  • SIM PIN incorrect: The SIM PIN entered does not match the actual one for the SIM.
  • SIM not ready: No SIM inserted or other SIM problem.
  • Not registered: The modem did not register with a cellular network.
  • Dial failed: Error starting data connection.
  • Authentication failed: Incorrect login or password entered on the Mobile Configuration page.
  • Connection timeout: Connection did not complete.
  • Device reset error: The modem could not be reset.
  • Device open error: The modem is malfunctioning.
  • Device config error: The modem could not be configured.
  • PPP error: Internal system error.
Disconnect reason Both

This status appears after a previous connection ends. The possible reasons the previous connection ended are as follows:

  • User requested: Initiated by user action.
  • Network disconnect: Initiated by cellular network or carrier.
  • Carrier loss: Poor signal or disconnected by network.
  • Connection timer: Connection did not complete.
  • Receive idle timer: No data received for configured receive idle time.
  • Device monitoring error: Error while monitoring the modem status. May indicate a malfunctioning modem.
IP address Both Internet protocol address of the mobile data interface. You can contact the device at this IP address if permitted by the carrier.
Peer address Both Internet protocol address of the mobile data server. This IP address is typically provided as background information, and not normally used to communicate with the device.
DNS primary address Both

IP address of the primary Domain Name System (DNS) server assigned by the mobile carrier. This server resolves domain names to IP addresses.

See Default behavior regarding DNS for more information on how XBee Gateway uses the DNS primary and secondary address.

DNS secondary address Both IP address of the backup DNS server assigned by the mobile carrier.
Receive idle time Both The amount of time since the cellular modem last received data.
Transmit idle time Both The amount of time since the cellular modem last transmitted data.
Connections Both The number of mobile data connection attempts since the XBee Gateway cellular device was started.
Connection errors Both The number of unsuccessful mobile data connection attempts since the XBee Gateway cellular device was started.
Carrier loss Both The number of times the connection was lost because of poor signal or being disconnected by the network.
LCP echo failed Both The number of failed Link Control Protocol (LCP) echo requests that were sent after a “quiet” interval to test the cellular link and/or keep it alive. Not used by XBee Gateway cellular products.
Idle timeout Both The number of connection resets that occurred because the idle timeout reached/exceeded the maximum allowed for transmitted and received data.
User disconnect Both The number of disconnects of the cellular connection performed by device users. This type of user disconnect occurs when a user provisions the cellular modem.
Monitoring errors Both Number of errors encountered while monitoring the cellular modem status. May indicate a malfunctioning modem.
Device resets Both Number of cellular modem resets caused by errors, failed connection attempts, or user requests.
Received bytes Both Number of bytes received by the cellular modem during the current data session.
Transmitted bytes Both Number of bytes transmitted by the cellular modem during the current data session.
Total received bytes Both Total number of bytes received by the modem since the XBee Gateway cellular device was started.
Total transmitted bytes Both Total number of bytes transmitted by the modem since the XBee Gateway cellular device was started.