display techsupport
Purpose
Use this command when working with Digi Technical Support to investigate problems in a Digi device. It executes multiple display, show, and set commands to obtain device information.
Required permissions
For Digi products with two or more users, set permissions to set permissions display=execute to use this command. See set permissions for details on setting user permissions for commands.
Syntax
display techsupport [interactive]
Options
interactive
Allows for interactively selecting which commands are executed. The commands are entered one at a time, output displayed, and a prompt displays which command will be executed next.
- To execute the next command, enter c.
 - To skip the next command, enter x.
 - To quit executing the sequence of commands, enter q.
 
Execute the commands in the following order:
    display device
    display versions
    who
    show panic a
    display memory full
    show serial
    show profile
    show network globalsettings if=*
    show service
    show snmp
    show dnsproxy
    show hostlist
    display netdevice
    display dnsserver
    display sockets
    display udp
    display tcp
    display route
    display arp
    display proxyarp
    info ethernet if=*
    info ip
    info icmp
    info tcp
    info udp
    show failover
    display failover
    show pppoutbound
    show pppoutbound port=3
    show pppoutbound port=5
    show mobileppp
    display pppstats
    show passthrough
    display passthrough
    show surelink
    display mobile
    set module bootdiscovery=status
    display gps
    show ddns
    display accesscontrol
    display nat
    show vpn all
    display vpn
    dhcpserver status
    show mgmtglobal
    show mgmtconnection
    show mgmtnetwork
    show devicesecurity
    set python
    display logging head=30
    display logging tail=30
                See also
You can also display the event log in the web interface by selecting Management > Logging.
- display logging
 - set trace
 - The Troubleshooting chapter of the User Guide for your Digi product.
 - The Digi Support web page, to contact Technical Support, search Digi’s knowledge base, ask a question on the Support forum, and get diagnostics and utilities.
 
 PDF
 
 
 