display techsupport
Purpose
Use this command when working with Digi Technical Support to investigate problems in a Digi device. It executes multiple display, show, and set commands to obtain device information.
Required permissions
For Digi products with two or more users, set permissions to set permissions display=execute to use this command. See set permissions for details on setting user permissions for commands.
Syntax
display techsupport [interactive]
Options
interactive
Allows for interactively selecting which commands are executed. The commands are entered one at a time, output displayed, and a prompt displays which command will be executed next.
- To execute the next command, enter c.
- To skip the next command, enter x.
- To quit executing the sequence of commands, enter q.
Execute the commands in the following order:
display device
display versions
who
show panic a
display memory full
show serial
show profile
show network globalsettings if=*
show service
show snmp
show dnsproxy
show hostlist
display netdevice
display dnsserver
display sockets
display udp
display tcp
display route
display arp
display proxyarp
info ethernet if=*
info ip
info icmp
info tcp
info udp
show failover
display failover
show pppoutbound
show pppoutbound port=3
show pppoutbound port=5
show mobileppp
display pppstats
show passthrough
display passthrough
show surelink
display mobile
set module bootdiscovery=status
display gps
show ddns
display accesscontrol
display nat
show vpn all
display vpn
dhcpserver status
show mgmtglobal
show mgmtconnection
show mgmtnetwork
show devicesecurity
set python
display logging head=30
display logging tail=30
See also
You can also display the event log in the web interface by selecting Management > Logging.
- display logging
- set trace
- The Troubleshooting chapter of the User Guide for your Digi product.
- The Digi Support web page, to contact Technical Support, search Digi’s knowledge base, ask a question on the Support forum, and get diagnostics and utilities.
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