display techsupport
Purpose
Use this command when working with Digi Technical Support to investigate problems in a Digi device. It executes multiple display, show, and set commands to obtain device information.
Required permissions
For Digi products with two or more users, set permissions to set permissions display=execute to use this command. See set permissions for details on setting user permissions for commands.
Syntax
display techsupport [interactive]
Options
interactive
Allows for interactively selecting which commands are executed. The commands are entered one at a time, output displayed, and a prompt displays which command will be executed next.
- To execute the next command, enter c.
- To skip the next command, enter x.
- To quit executing the sequence of commands, enter q.
Execute the commands in the following order:
display device display versions who show panic a display memory full show serial show profile show network globalsettings if=* show service show snmp show dnsproxy show hostlist display netdevice display dnsserver display sockets display udp display tcp display route display arp display proxyarp info ethernet if=* info ip info icmp info tcp info udp show failover display failover show pppoutbound show pppoutbound port=3 show pppoutbound port=5 show mobileppp display pppstats show passthrough display passthrough show surelink display mobile set module bootdiscovery=status display gps show ddns display accesscontrol display nat show vpn all display vpn dhcpserver status show mgmtglobal show mgmtconnection show mgmtnetwork show devicesecurity set python display logging head=30 display logging tail=30
See also
You can also display the event log in the web interface by selecting Management > Logging.
- display logging
- set trace
- The Troubleshooting chapter of the User Guide for your Digi product.
- The Digi Support web page, to contact Technical Support, search Digi’s knowledge base, ask a question on the Support forum, and get diagnostics and utilities.